Terms and Conditions

1win India sets out rules to ensure fair play for everyone. Getting to know the terms and conditions is the best way to understand how everything works. These rules cover important details on your account, bonus eligibility, and security. They also lay out the guidelines for safe betting, so it’s a good idea to also look over the ‘Responsible Gaming’ page for more tips. Remember, you must be at least 18 years old to sign up and play.

Understanding Your Betting Agreement

Upon creating an account, you enter into a formal betting agreement with 1win. This document simply lays out your role as a user and how the company operates, ensuring everything follows local Indian regulations. It becomes active right after you sign up, and while the company can update these rules, they will always let you know first. To get you started, here are a few key terms explained:

• Bet: A stake you place on the outcome of a game or sporting match;
• Result: The officially confirmed outcome of an event from a governing body;
• Customer: Any person who signs up and completes the account verification;
• Line: All the betting options and their associated odds for an event.

Essential Betting Rules and Limitations

1Win has a set of betting rules to keep everything fair for players in India. The limits on how much you can bet can change depending on the sport or your account status. The maximum profit from a single bet is capped at INR 5,000,000. To get you started, here are the main rules to keep in mind:

• You need to put in at least INR 300 to start betting;
• A single bet on sports is usually capped at INR 200,000;
• Your total bets for one day cannot go over INR 1,000,000;
• Placing wagers on events where you have inside information is not allowed;
• Your account must be fully verified before you can take out any money;
• Only one account is permitted per household.

Types of Bets and Acceptance Conditions

At 1win, you have several ways to place a bet. Each type works a little differently, and the company holds the right to decline a stake that doesn’t meet its rules. Below is a quick breakdown of the main options and what you need to know about them.

Account Management and Registration Requirements

To sign up at 1win, you will need to provide your correct personal details and a valid ID. You have 72 hours to confirm your email and phone number and then submit your documents for verification. For security, make sure any money you put in comes from a payment method registered in your name. You’ll need to verify those methods before you can take out any winnings. Here are a few popular options for adding funds in India:

• UPI allows for instant deposits between INR 300 and INR 100,000;
• NetBanking lets you make direct transfers from more than 50 major banks;
• Paytm wallet deposits typically clear within five minutes;
• PhonePe supports mobile payments for up to INR 75,000 each day;
• Visa and Mastercard are also accepted and include a 2-3% processing fee.

Live Betting and In-Play Betting Rules

Live betting on 1win lets you jump in and place bets while a game is happening. The odds change in real-time, and you can usually bet right up until the final moments of the match. Keep in mind there is a 10-15 second broadcast delay, which can affect when your bet gets accepted. The company might also pause betting due to technical glitches or major plays. Finally, the system is set up to automatically reject any bet placed just after a key moment, like a goal.

Dispute Resolution and Record Keeping

Mistakes with a placed bet or bets at 1win can be resolved through support and documentation. Support must be contacted no later than 10 days since a given bet was settled. The company’s database serves as a reference and first step for determining a resolution for all technical issues. The support team will examine the claim and within a 72-hour interval will respond. Due to the time-sensitive nature of these claims, the team highly encourages submitting the following:

• The complete bet ID number from your account history;
• An exact date and time for the disputed event;
• Any screenshots or other evidence you have to support your claim;
• A clear explanation of why you believe an error was made.

Responsible Gambling and Player Protection

Gambling is entertaining, but it can turn very serious in no time, as 1win offers a set of adjusted tools for you to remain as in control of yourself as it is doable. If you go to your account dashboard, you will have access to a system that allows you to configure your own daily, monthly, or even weekly restrictions. If you feel like you would need to take a step back, you can self-exclude yourself from your account for a set time, or even for an indefinite time. As well, for anyone in India that is seeking specialized assistance, the company does collaborate with particular partner organizations. Remember that you need to be at least 18 years of age to be able to participate in the gambling activities.